Return Eligibility:
At Azure Rems, we are committed to ensuring your satisfaction with our natural remedies. We offer a 30-day return policy for all our products, with the following conditions to be eligible for a return:
- The item must be unopened and unused.
- The return must be initiated within 30 days from the date of purchase.

Cancellation Policy:
Orders can be cancelled only within 1 hours of purchase. After this period, cancellations are not accepted as orders may have already been processed for shipment.

Initiating a Return: 
To initiate a return, please follow these steps:
1. Contact our Support Team via email at support@azurerems.com.
2. Provide your order number and the reason for the return.
3. Await further instructions from our Support Team regarding the shipping and handling process.

Damaged Items: 
If you receive a damaged item, please contact our Support Team immediately for assistance. We prioritize resolving such issues swiftly and will guide you through the process of obtaining a replacement or refund.

Refund Process:
Once your return is received and inspected by our team, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within typically 10 business days.

Additional Information:
- Customers are responsible for all shipping costs associated with returning an item, unless the item is defective or damaged. This includes any handling fees or other related charges.
- We reserve the right to refuse returns that do not meet our policy requirements.

We at Azure Rems value your choice to trust us with your natural remedy needs and strive to ensure a seamless and satisfactory experience. For any further assistance or inquiries, please do not hesitate to reach out to our Support Team.